GDPR - Protection of Personal Data

1. INTRODUCTION

 

Travel agency Škver Tours, which operates within the company Škver Tours d.o.o. for services and the travel agency (hereinafter: the Agency) recognizes and appreciates your right to confidentiality of data and undertakes to preserve the security of the data it collects through the website https://www.skver-tours.com or personally at the office.

 

The agency collects, processes and stores your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable regulations. The data will not be forwarded to third parties or taken to third countries, except in the case of the need for the realization of contracted services (eg accommodation, transporter, insurance, etc.).

 

We will consider that the use of the Agency's website or services represents your acceptance of all the conditions described below.

 

2. USE OF PERSONAL DATA

 

Your personal data is collected and used only on the basis of the data you voluntarily provided when requesting to book the services of the Agency or the website https://www.skver-tours.com or personally at the office.

 

Collected personal data is stored in electronic and, if necessary, in paper form, where all appropriate technical and organizational measures are applied to prevent the violation of personal data. The received e-mails with your personal data will be used by the Agency only for the purpose of fulfilling your requests.

 

3. RESERVATION

 

When booking accommodation, travel or other services of the Agency, the personal data of the holder of the reservation, who must be of legal age (eg. name, address, contact phone number and e-mail address) and data of other users of the service (eg. name, date of birth) will be required. Only necessary data for the implementation of the service will be available exclusively to partners and supliers involved in providing rewueted service (accommodation, transportation, insurance, travel companions and similar).

 

Payment data (e.g. bank card number, expiration date) are specially protected, and will only be available to banks or card companies for payment authorization.

 

4. COOKIES

 

Cookies enable the Agency to collect statistical data on the behavior of users on the Agency's website (e.g. on which parts of the page users stay the longest, which browser is used, etc.)

 

Cookies are a small set of data sent from the https://www.skver-tours.com server to the user's computer, and serve as an anonymous identifier. Cookies are not used to access user data or to track user activities after leaving the Agency's website.

 

The agency reserves the right to use cookies on https://www.skver-tours.com, but each user can prohibit receiving cookies by editing/changing the settings in their Internet browser.

 

6. DIGITAL MARKETING

 

Contact information, such as name and e-mail address, is necessary in case you want to use the services of receiving promotional materials from the Agency. Promotional materials include information about services and special offers and news (English newsletter).

 

The service can be disabled at any time by sending a request to be removed from the digital marketing list at info@skver-tours.com.

 

7. SECURITY

 

The agency takes all security measures to protect user data, during input and transmission, data processing, and during storage. Access to data is limited and only those employees who need it to perform business activities have it.

 

Users have the right at any time to request notification of which of their personal data is being processed by the Agency, i.e. to change or delete them, by sending a request to reception@skver-tours.com

 

8. NOTICES OF CHANGES

 

In case of changes related to the rules on respect for privacy, the notification will be published on the Agency's website with the aim of familiarizing users.

 

Škver Tours d.o.o. for services and travel agency

01.02.2023.